Shipping & Delivery Policy

 

Welcome to Triloknath Traders! We’re committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping and Delivery Policy to understand how we process and dispatch your purchases.

Shipping Locations

We proudly ship to customers across India. Currently, we do not offer international shipping.

Processing Time

• • Order Processing: 2 business days (excluding Sundays and public holidays).

• • Orders placed after 4 PM will be processed the following business day.

• • Shipping timelines are estimates and may vary due to factors beyond our control.

• • We are not liable for delays caused by third-party carriers.
    
    

Delivery Timeline

Delivery times depend on your location:

• • Metro Cities: 2-4 business days

• • Other Urban Areas: 3-6 business days

• • Rural/Remote Areas: 5-10 business days

Please note, delivery timelines may vary during festive seasons, sales, or unforeseen circumstances.

Shipping Charges

• • Standard Shipping: ₹75 for orders below ₹699

• • Free Shipping: For orders above ₹699

Certain products, due to size or weight, may incur additional shipping charges, which will be displayed at checkout.

Order Tracking

Once your order is shipped, you will receive an email and/or SMS with tracking details. You can track your shipment using the provided tracking link or number.

Delivery Partners

We partner with reliable logistics providers like:

• • Porter

• • Blue Dart

• • DTDC

• • and others, depending on serviceability
    
    

Delays and Issues

We strive to meet delivery timelines but delays can occur due to:

• • Weather conditions

• • Government restrictions

• • Logistics disruptions

• • High-volume periods

We will keep you informed and assist in resolving any issues promptly.

Damaged or Missing Items

If your package arrives damaged or items are missing, please:

• • Take clear photos of the outer packaging and products

• • Contact our support team within 48 hours of delivery

We’ll investigate and resolve your issue as quickly as possible.

Contact Us

For any queries regarding shipping and delivery, please reach out:

• • Email: support@triloknathtraders.com

• • Phone: +91-955 888 6773

• • Business Hours: Monday to Saturday, 9 AM – 6 PM

Thank you for shopping with Triloknath Traders — your trusted marketplace in Ahmedabad, Gujarat!